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A cup of coffee, a pen, and a magnifying glass sitting on a blackboard that says "Lessons Learned" written in chalk [Image by creator Tuomas Kujansuu from AdobeStock]

4 Lessons From the CFPB's Supervisory Highlights Covid-19 Edition

10 February 2021

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Has the Definition of Consumer Changed? Insight from Research Assistant

24 November 2020

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Callers, Start Your Engines: Reassigned Number Database is Revving Up

3 August 2020

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How Your Peers are Handling Strategy & Tech Issues, Data Straight from the iAST Polls

22 July 2020

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Minnesota Extends Work-From Home Guidance for Collectors

18 May 2020

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7 Best Practices for Credit Reporting and Disputes During COVID-19

6 May 2020

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Receivables Industry Leaders Share COVID-19 Strategies, Successes, and Lessons Learned

23 April 2020

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Do You Have Insurance Coverage For Business Losses Due to the COVID-19 Pandemic?

22 April 2020

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Three Key Challenges to Collecting Pre-Charge Off Debt

16 April 2020

Illustration of a table with the word "LOANS" in the middle, surrounded by people's arms pointing to charts and money [Image by creator ribkhan from AdobeStock]

10 Things You Need to Know About the CARES Act and SBA Loans

14 April 2020

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Navigating the Crisis: What ARM Agencies Must Do to Stay on Course and Compliant

13 April 2020

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Massachusetts Releases FAQs About Its COVID-19 Guidance

6 April 2020

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Ohio Governor and Dep't. of Health Issues Stay at Home Order

27 March 2020

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Managing A/R from Afar: How Well Are Your Remote Agents Performing?

26 March 2020

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

The State of Collections: TransUnion and Aite Group Release Report, Outline Challenges and Present Optimistic Future

5 November 2019

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Online Debt Negotiation Tools: Reduce My Compliance Risk and Make More Money? Sign Me Up!

4 November 2019

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Commercial Collections: Is the Customer Always Right? How to Handle Invoice Disputes

5 September 2019

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Commercial Collections Strategy with Tactical Intent

22 July 2019

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What You Need to Know Before Choosing New Tech

17 July 2019

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Why Collections RPCs Keep Dropping and What to Do About It (sponsored)

22 May 2019