Verizon Profits Up as it Adds Wireless Customers, Cuts Churn
A Pro?s Ideas for Best IVR Opening Prompt
Qualcomm Reports Rise in Earnings and Revenue
Iowa Bill Would Allow Hiring of Collectors for Unpaid Tickets, Court Fines
Western Union Profits Grow 7%
ATT Profits Rise as it Keeps Churn in Check
Government Collections Offer Growth Curve for MSB
U.S. House Rides to Rescue Debt-Laden Students
Student Loans Drying Up, Dodd Warns
Munster Hires Trustmark for Collection Agency Services
Canada Could Reduce Student Loan Dismissal Time
US House Passes Bill Killing IRS Privatization Program
It's Tax Day and The Post Recaps IRS Private Collection Agency Program
The Best Contact Centers have Top Training, Technology, and Analysis
IRS Outsourced Collection Program Under Political Fire, Again
Senators Ask IRS to Review Outsourced Collection Program
Bad Check Proposal Postponed in California
Like Books and Laptops, Credit Cards a Part of Campus Life
Suit Charges Military Exchange Service with Illegal Collections
NorthStar Suspends Federal Student Lending Programs