Debt Resolve Seeks to Add Clients, Reduce Expenses
Connecticut Closes Collector Accelerated
Global Outsourcing Still Growing
Contact Center Monitoring Firms Join Forces
Collectors Seek to Modernize Do Not Call Update
Taking Your Call Center to the Next Level
Telecom Carriers Reduce Collections to Get ?Customer For Life?
New On-Demand Dialer System Designed to Replace Hardware Needs
Collectors Could Find Uses for Business Intelligence
The Best Collectors Know: the Debtor is a Customer
SoundBite Posts Loss as Revenues, Customers Grow
Acxiom CEO Morgan Retires as Sabre Exec Steps Up
Revolution Card Faces Stiff Challenges: Report
IBM Acquires Business Intelligence Firm Cognos
TeleTech Reports on Q3, Holds Full Results Pending Review
Housing Decline to Continue: Fed Governor
Agent Alert: A Good Work Ethic Often Surpasses Experience
Bankruptcy Filings Rise as Congress Mulls Mortgage Reform
Lending Standards Got Tougher in Third Quarter: Fed Survey
Vendors Proliferate in Payments Technology