Press Release

CAUTION: Superstars Can Hurt Your Contact Center

CBE Group Announces Integration of CallMiner Speech Analytics into its Collection Quality and Compliance Assurance Processes

Portfolio Recovery Associates to Announce First Quarter 2010 Results on April 27

SunGard Extends AvantGard Receivables With Collection Agency Portal

Collection Agency Provides Green Space for Area Non Profits and Other Areas

ABA Letter Details Negative Impact of Financial Reform Bill on Community Banks

Asset Acceptance to Host First Quarter Conference Call April 29

Collection Agency Celebrates 25 Years by Giving Away Money to Good Causes

Commercial Collector Leib Solutions Launches Innovative New Web Site

California Association of Collectors Holds Fifth Annual Scholarship Banquet

WV AG Sues to Stop Credit Collections Defense Network's Deceptive Debt Settlement Business

Citigroup Reports First Quarter 2010 Net Income of $4.4 Billion

Business Bankruptcy News Bulletin Summary for Week of April 19

Caine & Weiner to co-host Hospitality Suite at the Rio Las Vegas

PCI Group Reaches 40th Year Milestone

Mass. AG Shuts Down Payday Lender; Halts Collection Activities

Plaza Associates Selects Nexidia Speech Analytics to Ensure Compliance & Improve Collections Performance

Executive Update: George Hannah to Lead Finance and Investments at Aktiv Kapital Canada

Encore Capital Sets Dates for First Quarter 2010 Results and Upcoming Investor Day

Town Goes with MSB for its "One Stop Solution" for Collections and Payment Processing