WeDo Soft Launches Roaming Analytics

Portugal – WeDo Soft, a provider of software solutions for the global telecommunications market, announces its newest solution to provide a single and complete view of the roaming business across the organization ? Roaming Analytics.

Roaming Analytics was designed to collect raw roaming traffic data and transform it into useful and reliable information and meet nearly every analytical need of several user profiles, from marketing and roaming to IT and engineering. Roaming Analytics gathers data from several sources, such as TAP (Transfer Account Procedure) files, Interconnection systems, Data Warehouse and Billing and presents it through pre-defined, customizable reports. These reports are intended to cover key areas of the roaming business, namely roaming partners, settlement, traffic, call patterns and special services, and to correlate roaming information with other customer related data, such as segments, products, and channels.

Roaming Analytics was designed to provide short implementation timeframes and low risk project deployments. It can be placed on top of WeDo Soft?s Roaming Management Solution (RMS), a solution that manages the complexity of the roaming business and automates the process of TAP and RAP generation and management, and provide the analytical capabilities that the roaming team requires to support their decisions. Additionally, it may be included in WeDo Soft?s business intelligence framework CKS (Customer Knowledge Solution) as new information domain to provide a unified view of the customer base. Alternatively, it can be deployed as standalone and fully integrated with the existing information systems? environment.

?Roaming Analytics is the result of our extensive experience in dealing with marketing, roaming, and IT users in Telecom Operators. We truly understand their needs as well as the importance of the roaming business to the overall performance. Therefore this solution is able to provide the ability to monitor the roaming business performance, correlate roaming usage with other services usage, and effectively control costs and revenues and understand their contribution to the overall business.?, states João Faisca, WeDo Consulting?s International Marketing and Sales Director.

About CKS (Customer Knowledge Solution)
Implemented at the most innovative providers in Europe and Latin America, CKS provides a world class business intelligence framework specifically designed to meet the needs of the Telecom business. CKS covers the complete information cycle – from collection to storage and exploration ? that is relevant for the decision making process. Its modular and scalable architecture integrates several information domains: Customer, Traffic, Supply Chain, Financials and Churn, which complement each other to allow for a unique and integrated vision of the customer and its value.

About RMS (Roaming Management Solution)
RMS is a central Roaming system, uniquely positioned to provide Mobile Operators with an effective tool that supports advanced services, covers the entire life cycle of a Roaming Agreement and manages all processes related to Roaming Services.

With RMS, it is easier to produce and process TAP files, make TADIG tests, re-price and manage the entire operational process and it is also possible to produce HUR, and many different functional and operational alarms giving more control to the operator.

About WeDo Soft
WeDo Soft is a leading provider of software solutions and services for the communications & media markets in Europe and Latin America. With an international presence, WeDo Soft is an ISO9001: 2000 certified organization, and a member of the GSM Association, as a provider of Billing applications and systems. WeDo Soft is a division of WeDo Consulting and can be found on the World Wide Web at www.wedosoft.com/Site/en/default.htm.