Cambridge Solutions Ltd., BPO division, has been named one of the three “Best Performing BPO Providers” in the world and a member of the 100 top ranking global services providers. The international survey and evaluation was conducted by Global Services media and neoIT, a leading offshore outsourcing advisory firm.
“The Global Services 100 firms demonstrate a pattern of market leadership, innovation and outstanding customer service. They have exhibited balanced excellence in the way they run their operations, address client needs and manage their client relationships, as well as their human capital,” said Rusty Weston, editor-in-chief, Global Services. “A combination of factors including size, profitability, a multishore presence, demonstrated capabilities and staff training was considered to carry out the survey, but what differentiated the GS100 companies was their ability to effectively integrate these capabilities to create value for their clients and stakeholders.”
“This international recognition validates the success of Cambridge Solutions’ unique strategic global outsourcing model,” said Chris Sinclair, executive chairman and CEO, Scandent Solutions. “In today’s economy, establishing a global services strategy is critical for all companies. With Cambridge Solutions, we have created an approach to BPO that is the bridge for companies to reach the next level of performance, efficiency and competitive advantage.”
Cambridge Solutions is a leading global business process outsourcing (BPO) company for the financial services, insurance and healthcare industries. The company is differentiated by having a strong client-facing presence in the client’s home country, combined with international operations and a leadership position in knowledge-based BPO. Cambridge Solutions is a leader in the high end BPO space with significant domain expertise and brand equity as the leading outsourcing player in the insurance space. The company has a global footprint of 4,000 employees in more than 70 offices in the U.S., U.K., Australia and India.
A complete list appears online at www.globalservicesmedia.com