By Matt Glynn, Buffalo News Allied Interstate is preparing to expand its Buffalo, NY-area work force to 300 employees. But Vikas Kapoor, the head of Allied’s parent company, has even bigger plans in mind.


“If things go well, I would love to see it expand to two to three times that size,” said Kapoor, president and chief executive officer of IntelliRisk Management Corp. (IRMC), during a Thursday visit to Buffalo.


The potential additional growth hinges on how well local employees perform for their customers, but the signs so far are positive, Kapoor said.


Allied is one of several call center operations run by IRMC handling work such as debt collection and customer service. Kapoor has ramped up IRMC’s worldwide presence since becoming CEO in 2004.


For this complete story, please visit Allied may add jobs at its area call center.


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