Debt Collector Minimizes Risks Offshore

Published on:
12 September 2006 at 10:20 a.m. ET

Written by: Unknown Author –

http://www.insidearm.com/news/00006862-debt-collector-minimizes-risks-offshore/

By Simon Hayes,Australian IT Declan Murphy is at the pointy end of offshoring, and he’s not afraid to admit it.

Having just got back from running his company’s Mumbai operations he is uniquely placed to advise on what to to do – and what not to do – when it comes to offshoring.

He is chief operating officer of Repcol, an Australian Stock Exchange-listed Perth-based debt collection agency with 500 staff, including 350 in India.

“There is a perception of the risk being greater offshore, because it’s considered easier to corrupt a low-paid worker than a high-paid worker,” he says. No workforce is immune to security leaks, he says.

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