Hospital Billing Problems Caused by Mix-Up with Collection Agency

Published on:
8 December 2006 at 06:33 a.m. ET

Written by: Unknown Author –

http://www.insidearm.com/news/00007362-hospital-billing-problems-caused-by-mix-u/

by Mike Bevel, CollectionIndustry.com

Due to an administrative mix-up at the Myrah Keating Smith Community Health Center, a hospital in the Virgin Islands, residents are getting hit with multiple bills for already-paid procedures and, in worst cases, having their accounts turned over to collection agencies.

The hospital is blaming a billing company they outsourced the work to. ?I think what happens is this billing company follows up with people who have already paid, so I think there may be a mix-up, or some type of problem that we need to work out,? Harold Wallace, the hospital?s Administrator, told the St. John?s Tradewinds. ?Those names are remaining in the system after those bills have been cleared.?