SITEL Named Top Contact Center Outsource Provider

SITEL Corporation, a leading global provider of outsourced customer support services, announced today its designation as top provider in seven ContactCenterWorld.com 2006 Outsourcer Rankings and Award Categories.

SITEL was recognized in categories such as top provider in number of total agents, business-to-business agents, business-to-consumer agents, and in number of global contact centers.

Jim Lynch, Chairman and CEO of SITEL Corporation, commented, “We are very excited to announce that we have won these awards again this year across a broad range of service domains. This further demonstrates our leadership position and commitment to our customers, our employees, and the industry. Our market positioning, industry expertise, and client-centric business model drives our successful performance. We are honored to be recognized for leading the industry in several key areas identified by ContactCenterWorld.com.”

Commenting on this, the second annual Top Outsourcer Rankings from ContactCenterWorld.com, Raj Wadhwani, President added, “This award program recognizes performance in terms of sales, size, specialty, and growth. For far too long the industry has been asking us for this sort of information and in the absence of third party data, we decided to produce the rankings ourselves and share this information with our 90,000 members.”