Minnesota Hospital Outsources Accounts Receivable Management to Per-Se Technologies

North Memorial Medical Center has selected to outsource its outreach laboratory’s accounts receivable (AR) management to Per-Se Technologies, the leader in Connective Healthcare that helps physicians, hospitals and pharmacies realize their financial goals. The 518-bed medical center is an independent healthcare provider located in the Twin Cities.

The outreach lab selected Per-Se based on its proven experience with pathology outsourcing services and its integrated approach with a Web-based laboratory AR software from market-leader, XIFIN Inc.

“We needed a vendor that understands the complexities of pathology laboratory AR management and could implement a solution quickly,” said Patrick Boran, chief financial officer for North Memorial Medical Center. “We found what we were looking for with Per-Se, which combined its business process outsourcing services with XIFIN’s software to present us with a comprehensive business solution for our laboratory.” Boran also added that Per-Se’s processes, such as collecting correct patient information before a claim is generated, will help his outreach laboratory.

“Approximately 75 percent of all U.S. hospitals have an outreach lab, but don’t have the software or the business process knowledge needed to make them profitable,” said Pat Leonard, president of Per-Se’s Physician Solutions division. “As the national healthcare AR outsourcing services leader, Per-Se offers outreach labs consulting, pathology reimbursement expertise, clearinghouses for healthcare transactions and patient communication services. Our total solution provides labs with the competitive advantage to improve the revenue cycle management process.”

An outreach lab is a hospital-based pathology lab that provides diagnostic testing services to physicians, whether or not they are affiliated with the hospital. Per-Se provides billing software through XIFIN and specialized staff to accurately track and control the revenue cycle.

XIFIN develops Web-based applications that improve cash collections and deliver comprehensive financial information that helps clinical labs operate more efficiently and profitably. Per-Se’s more than two decades of reimbursement expertise, combined with XIFIN’s clinical lab application technology, enables labs to achieve their income potential.