J.C. Christensen & Associates Recognized by Resurgent Capital Services for Performance Excellence

J.C. Christensen and Associates (JCC), an Array Services Group company, has been recognized by Resurgent Capital Services for performance excellence during the Debt Connection Symposium and Expo in Las Vegas September 10-13.

Resurgent honored JCC for its outstanding partnership in the categories of flexibility, communication, performance and customer service.  JCC manages a broad variety of revenue streams for Resurgent and sustains a top scorecard rating for nearly all of them.

Resurgent also recognized JCC as the highest gross revenue producer among all the agencies it partners with for debt collection.

“I’m excited that our management team received such great recognition,” said Chad Lemke, Chief Operating Officer at JCC.

“They developed a group of collectors and grew the Resurgent relationship to collect more than $2.5 million per month.  Any time you can do that and remain at the top of nearly all of the scorecards, there’s a lot to be proud of.”

In addition, JCC has been selected amongst a group of its peers doing business with Resurgent as a top gross revenue producer – recognizing agencies that remain in the top 10 in gross collections for 12 consecutive months – and for its competitive efficiency.  Using Resurgent’s efficiency model, JCC has been a leader in performance efficiency during the past 12 months.

“JCC manages a significant portion of our most challenging and competitive portfolio and has consistently delivered outstanding competitive performance,” said Marcia Monzi, senior director of agency management at Resurgent. “They do the right things in every area of partnership that is important to us as a client.”

Array Services Group and its three innovative companies – J.C. Christensen & Associates, ProSource and CareCall – offer professional services in call management disciplines, debt recovery, accounts receivable and revenue cycle management, empowering clients for immediate and future success.