ACA Welcomes Eterna Compliance Training to its Members

Roswell, Ga. -- ACA International, The Association of Credit & Collection Professionals, has added Learn.net’s Eterna compliance training platform to its Alliance ACA program. The Alliance ACA program is made up of a select group of trusted vendors who provide valuable and affordable products and services to the accounts receivable management (ARM) industry. The Eterna program was selected after a stringent due-diligence process and approval by members of the ACA Holding Company Board of Directors.

Learn.net’s software platform, Eterna (https://www.learn.net/platform), delivers one daily training question with reinforcing feedback from an extensive library of ARM-focused tests on topics such as the FDCPA (including Reg F), FCRA, HIPAA, UDAAP, SCRA, cyber security and more.

Microlearning technology allows compliance and training officers to measure the proficiency levels of collectors and office staff, while identifying potential shortcomings in compliance training. Employees typically spend no more than 60 seconds answering and reviewing their daily question.

For a flat monthly fee, ACA member organizations will receive a comprehensive training platform that includes: a 30-day free trial; free tests, which are regularly updated; gamification (badges, certificates, leaderboards); adaptive microlearning; an enterprise-class learning management system (LMS); micro-course authoring software to create annual re-certification courses; unlimited support, including help desk and admin training; next-day deployment; and a branded website.

Contact Kim.Summerlot@learn.net for a free, no-obligation 30-day trial of Eterna.

Atlanta-based Learn.net (https://www.learn.net) provides microlearning and LMS technology to the financial services, retail, construction and manufacturing industries. Its CADE suite of applications includes the Eterna microlearning applications, an enterprise-class learning management system (LMS), and authoring software in an integrated platform. Contact Johan Praats at johan.praats@learn.net

Founded in 1939, ACA International brings together third-party collection agencies, law firms, asset buying companies, creditors, and vendor affiliates, representing more than 230,000 industry employees. ACA establishes ethical standards, produces a wide variety of products, services, and publications, and articulates the value of the accounts receivable management industry to businesses, policymakers, and consumers. Contact Nick Moreno at moreno@acainternational.org.