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Illustration of a business man with a magnifying glass following $ signs [Image by creator spectrumblue from AdobeStock]

Court Transfers Carpet Bagging TCPA Class for Improper Attempt to Bend Venue Rules to Take Advantage of 9th Circuit Case Law

28 May 2020

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

Debt Collection Complaints Down? CFPB Releases COVID Edition of Complaint Bulletin

27 May 2020

Image of a compass with the arrow pointing towards the word "trend" [Image by creator Olivier Le Moal from AdobeStock]

Data Shows Increase in Electronic Payments by Consumers After Receiving Stimulus Check Direct Deposits

27 May 2020

Men in suits shaking hands. [Image by creator beeboys from AdobeStock]

Payment Industry Leader Base Acquires Merchant Accounts from LucentPay

27 May 2020

Person holding up a chalkboard that says "Give Back" [Image by creator christianchan from AdobeStock]

Commercial Collection Agencies of America Gives Back

27 May 2020

A spiral pad with the word "UPDATE" and a hand-drawn bar that is half filled and the word "loading" underneath [Image by creator Marco2811 from AdobeStock]

Idaho Extends Temporary Guidance Relaxing Branch Licensing for Work From Home Licensee Employees

26 May 2020

Stephanie Eidelman and Josh Allen [Image by creator  from insideARM]

The Pandemic is Pushing Collectors to Think Like Marketers: A Conversation with Josh Allen

26 May 2020

 [Image by creator Chris Titze Imaging from AdobeStock]

Court Rejects TCPA Claim Where Plaintiff’s Counsel Knowingly Sent Revocation Letter to Improper Address

26 May 2020

Stephanie Eidelman and Ray Peloso [Image by creator  from insideARM]

What's Needed Now? Speed. A Conversation with Ray Peloso.

22 May 2020

A small child in a superhero pose, wearing a blue t-shirt, red mask and red cape [Image by creator yuryimaging from AdobeStock]

The Tide is Changing: E.D.N.Y. Sanctions Plaintiff's Counsel under FDCPA, Awards ~$37k in Fees/Costs to Debt Collector

21 May 2020

A spiral pad with the word "UPDATE" and a hand-drawn bar that is half filled and the word "loading" underneath [Image by creator Marco2811 from AdobeStock]

Connecticut Extends its No-Action Position Regarding Licensure of Home Branch Offices During COVID

21 May 2020

Fat gold letters "M & A" sitting on a wooden background [Image by creator Tim from AdobeStock]

Ontario Systems Accelerates Consumer Payment Engagement Strategy With SwervePay® Acquisition

21 May 2020

A person pushing a button on a laptop that appears to have illustrated white envelopes jumping out of it [Image by creator ra2 studio from AdobeStock]

Greene v. TrueAccord Further Refines Email Best Practices

20 May 2020

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

You'd Be Well Advised to Uber Your Business Before it Gets "Kodak-ed"

19 May 2020

Clipboard with credit report and pen [Image by creator tashatuvango from AdobeStock]

The Purpose-Driven Pull: The Northern District of Illinois Reaffirms Debt Collection As A Permissible Purpose Under The FCRA

19 May 2020

Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

CFPB Extends SNPRM Comment Period Again Due to COVID

19 May 2020

Nautical themed picture of life preserver and wooden dock that says "New on Board" [Image by creator DOC RABE Media from AdobeStock]

Corinne Galavitz Joins Capital Collection Management as Controller

19 May 2020

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MyGovWatch.com Offers Free Call Center & Contact Tracing RFP Leads

19 May 2020

Store with a "Sorry we're closed" sign hanging in the door [Image by creator Pitamaha from AdobeStock]

Maryland Issues Guidance for Collection Agencies Closing Temporarily or Permanently

18 May 2020

File drawer with one folder in focus, labeled "Licenses" [Image by creator tashatuvango from AdobeStock]

Minnesota Extends Work-From Home Guidance for Collectors

18 May 2020