Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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CFPB Will No Longer Send Enforcement Attorneys to Supervisory Examinations
11 October 2013
Lessons Learned from Bank of America's Record-Breaking TCPA Settlement
11 October 2013
Consumer Group Issues Scathing Report on Debt Collection Laws; ACA Responds
10 October 2013
How Much Do You Really Know About Collection Attorneys?
10 October 2013
Regulators Encourage Institutions to Work with Borrowers Affected by Government Shutdown
10 October 2013
Consumer Watchdog Report Magnifies State Debt Collection Practices
10 October 2013
Minnesota Announces Action to Shut Down Debt Collection Agencies
9 October 2013
Virginia Lawmaker Wants to Shield Federal Workers from Debt Collection Suits
8 October 2013
Collectors Can't Disclose Debts to Third Parties, But Governments Can?
7 October 2013
Nationally Recognized ARM Industry Attorneys Join Forces
7 October 2013
CFPB Takes Action Against Meracord for Processing Illegal Debt-Settlement Fees
4 October 2013
State Supreme Court Hears Debt Buyer's Challenge to AG Action
3 October 2013
Important Webinar Scheduled for October 9
3 October 2013
While CFPB Gets Spared in Shutdown, FTC Goes Dark
2 October 2013
BillingTree and TriVium Systems Partner on Compliance Solutions Including Payment Processing and Call Recording
2 October 2013
New York AG Settles with Five ARM Firms Over Payday Loan Collection
1 October 2013
Debt Collection Companies Stand Up to Scammers
1 October 2013
Industry Veteran Nancy McLaughlin Offers a Closer Look at Columbia Ultimate's Compliance Management System
30 September 2013
NCO Group Gets Collection Letter FDCPA Class Action Dismissed
30 September 2013
As Government Shutdown Looms, CFPB Stays Above Water
30 September 2013