Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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State AG Settles with Debt Collector of Payday Loans

29 March 2013

Rhode Island Debt Collection Laws: Courts are "Old School" in The Ocean State

29 March 2013

Class Action Status Granted to FDCPA-TCPA Voicemail Case

28 March 2013

Pennsylvania Debt Collection Laws: You’ve Got a Friend in Pennsylvania

28 March 2013

Oregon Debt Collection Laws: We Love Dreamers

27 March 2013

CFPB in Action: A Roundup of Recent Activity - March 27, 2013

27 March 2013

FTC Settles with ARM Firm for $800,000 Over Convenience Fees

27 March 2013

NARCA Collection Conference Focuses on Best Practices for Compliance and Performance

27 March 2013

None of the Collectors that Faced FTC Actions Last Year are Larger Market Participants

26 March 2013

Oklahoma Debt Collection Laws: Oklahoma is OK

26 March 2013

ACA International Comments on CFPB Report to Congress

26 March 2013

Statutes of Limitations Frustrate Debt Collectors and Consumers

25 March 2013

Ohio Debt Collection Laws: So Much to Discover

25 March 2013

Mobile: One More Tool in Your Collection Toolkit

22 March 2013

Debt Collectors Gone Wild? What The Media Doesn't Know

22 March 2013

North Dakota Debt Collection Laws: Legendary

22 March 2013

We Need a Bolder Solution to Consumer Education

22 March 2013

CFPB Releases Annual FDCPA Report to Congress After Active 2012

21 March 2013

North Carolina Debt Collection Laws: A Better Place to Be

21 March 2013

New Jersey Debt Collection Laws: Come See for Yourself

20 March 2013