Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

See all Topics

Debt Buyer Bills Backed by AG Swanson Introduced in Minnesota

15 January 2013

Aggressive Chicago Debt Collection Law Vote Put on Hold

11 January 2013

Bill Bartmann Reiterates Call to Suspend Debt Collection Lawsuits

10 January 2013

And Then There Was One: TCPA Class Action Suit Against Papa Johns Dismissed

9 January 2013

Feds Charge Collection Agency Worker in Identity Theft Scheme

9 January 2013

Appeals Court Updates 'Express Consent' in TCPA Case Decision Revision

8 January 2013

ARM M&A Activity in Q4 2012 and What to Expect in 2013

8 January 2013

Audit Experts Join LiveVox to Discuss Practical Approaches to Preparing for the CFPB

7 January 2013

Feds Settle ADA Discrimination Case Against Debt Collection Law Firm

4 January 2013

Put Compliance on your New Year's Resolution List

4 January 2013

Bill to Amend FDCPA for Attorneys Introduced in U.S. House

3 January 2013

Exiting WV Attorney General Issues Enforcement Action Filings Against Three Collection Agencies

2 January 2013

Best of insideARM.com 2012

26 December 2012

Federal Charges for Debt Collector in Minnesota Case

21 December 2012

Feds Nab Three More in $10 million Collection Agency Fraud

20 December 2012

Mike Ginsberg: My 2013 Predictions for the ARM Industry

20 December 2012

Three Costly Mistakes Debt Collectors Should Avoid in 2013

19 December 2012

CFPB Realigns Supervision Department

18 December 2012

FTC Targeting Data Brokers; Some Provide Skip Tracing to ARM Firms

18 December 2012

Credit Card Trade Lines, Debt Collection Disputes Stand Out in CFPB Report

17 December 2012