Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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ND Calif. Holds Numerous Unwanted Calls Required for TCPA Standing

10 October 2016

U.S. District Court Rules Letter with Internal Reference Number Does Not Violate FDCPA

29 September 2016

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29 September 2016

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29 September 2016

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Former CFPB Attorney Pahl Joins D.C. Office of Arnall Golden Gregory

26 September 2016

Consumer Advocacy Coalition Expresses Concern over CFPB Proposed Rules

26 September 2016

LocateSmarter to Speak at Midwest Compliance Symposium about Using Call Disposition Data to Mitigate Risk and Improve Performance

23 September 2016

California Amends Requirements for Debt Collectors Responding to Consumer Claims of Identity Theft

21 September 2016

Senate and Congressional Hearings – Lots of Noise, but What Impact?

20 September 2016

Podcast: Should Debt Collectors Email Consumers?

20 September 2016

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Seventh Circuit Holds that a Validation Notice in a Complaint to Collect a Debt Violated §1692e of the FDCPA

19 September 2016

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5th Circuit Rules Against Collector For Not Making Disclosures in Time-Barred Debt Case

14 September 2016

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FTC Workshop Tomorrow - Putting Disclosures to the Test

14 September 2016

Keeping up with State Licensing and Enforcement Activity is Becoming a Full-Time Job For Collection Agencies

13 September 2016

Stellar Recovery Secures Milestone Victory in TCPA Case

12 September 2016

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FDCPA Case Law Review for August 2016, a Busy Month

8 September 2016

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DC Circuit Rejects FDCPA ‘Meaningful Involvement’ and Related State-Law Claims

7 September 2016

4th Cir. Holds Time-Barred Proof of Claim Does Not Violate FDCPA

7 September 2016

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CFPB’s Proposal for Collection of Decedent Debt: a Misguided Approach (Part 2 of 2)

31 August 2016

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Former Regulator Accuses CFPB of Targeting the Biggest Companies and Imposing "The Maximum Fines They Can Afford to Pay”

30 August 2016