Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Federal Jury Convicts Owner of Defunct “Collection Firm” for Fraudulent Scheme
13 July 2016
Filing Proof of Claim on Time-Barred Debt Not an FDCPA Violation, 8th Circuit Court Rules
12 July 2016
Minnesota's Automatic Dialing Statute: You May be Liable for Calling a Wrong Number in Minnesota
12 July 2016
$9.25 Million TCPA Class Action Settlement by American Express Preliminarily Approved in Illinois Federal Court
11 July 2016
MD Penn. Holds Notice Explaining Tax Consequences of Debt Cancellation Could Be Misleading
11 July 2016
Spokeo Challenge in Accretive Health Debt Collection Case Receives Mixed Result
7 July 2016
FCC Rules TCPA Does Not Apply to Federal Government or its Contractors
7 July 2016
Citizens Bank to Pay Over $4.5 Million to Settle TCPA Suit
6 July 2016
CFPB Issues Supervisory Highlights Report, Includes Warnings for Creditors, Debt Buyers, Collection Agencies, and Law Firms
5 July 2016
Court Determines Consumer Did Not Prove Revocation of Consent in TCPA Case
5 July 2016
Wells Fargo Will Pay $16.3 Million to End TCPA Suit
30 June 2016
Pennsylvania District Court Dismisses TCPA Lawsuit Where Plaintiff Manufactured Claims
28 June 2016
9th Cir. Holds Discovery Rule Applies in All Types of FDCPA Cases
28 June 2016
Debt Collection Rule Making Moves to SBREFA Phase
23 June 2016
Judge Slashes Consumer Attorney’s Fee Request After Accepted Offer of Judgment
23 June 2016
NJ District Court Slams Consumer Attorney for FCRA Suit Filed without “Meaningful Review or Investigation”
22 June 2016
Cost of Financial Regulation Passed along to U.S. Businesses, Study Finds
22 June 2016
FTC and CFPB Comment on FCC's Request for Input on TCPA Rules; A Missed Opportunity
21 June 2016
How the FCC Misinterpreted Congress’ Mandate for the TCPA Debt Collection Exemption
20 June 2016
ConServe Submits Thoughtful Response to FCC Request for Comments on TCPA Exception for Government Debts
16 June 2016