Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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In Sheriff et al. v. Gillie et al. Supreme Court Provides Insight as to Intent and Purpose of the FDCPA
17 May 2016
Spokeo v. Robins - Supreme Court Limits Consumer Right of Action in Fair Credit Reporting Act Case
17 May 2016
LiveVox Partners with CBA to Discuss the Latest Vicarious Liability Trends for Retail Banking Contact Centers
17 May 2016
Democrats and Republicans Find Common Ground – Ask Court to Declare the TCPA Unconstitutional
16 May 2016
Court Finds Settlement Offers on Time-barred Debts Without Disclosure of the Fact That the Debt is Time-Barred to be FDCPA Violation
12 May 2016
FDCPA Case Law Review for April 2016
11 May 2016
Credit Protection Association Pays $72k, Adopts New Policies over FCRA Violations
10 May 2016
EFC, NCHER, and SLSA Respond to FCC’s Proposal Restricting Effective Contact to Student Loan Borrowers
9 May 2016
FCC Releases Notice of Proposed Rulemaking on Government Debt Collection Calls
9 May 2016
eSign Offers Real-Time Electronic Signatures, Complimentary Webinar Demonstrates How
9 May 2016
Another Court Finds a 1099(c) Disclosure May Be False, Deceptive or Misleading
6 May 2016
N.C. Fed. Court Rejects Defendant’s TCPA Arguments as to ‘Revocation of Consent,’ ‘ATDS’
4 May 2016
Currently Pending FCC Petitions in TCPA Matters
3 May 2016
US District Court in Illinois Finds Disclosure of Potential Tax Consequences for Settling an Account is Misleading to Consumer
3 May 2016
Ontario Systems Announces Sponsorship for Los Angeles insideARM Compliance Professionals Forum
3 May 2016
Debt Collection Litigation in the Cross Hairs: CFPB's Consent Order Against New Jersey Law Firm Creates More Problems Than Solutions
29 April 2016
Portfolio Recovery Associates to Pay $18 Million to Settle TCPA Class Action
27 April 2016
Former CFPB Senior Advisor: Debt Collection Industry Must Press CFPB to Put Complaint Data in Context
27 April 2016
Pressler and Pressler Offers Response to CFPB Settlement Agreement
26 April 2016
Florida’s Third DCA Reverses Course on Statute of Limitations for Mortgage Foreclosure
25 April 2016