Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Texas Law Firm to Pay $3.4 million - Settling Class Action Matter Alleging Unauthorized Practice of Law in California

14 January 2016

District Court in Eastern New York Says Leaving Message With Third Party Violates FDCPA

14 January 2016

EDNY Stays TCPA Putative Class Action Pending SCOTUS Cases, Petition in D.C. Circuit

14 January 2016

Executive Changes: Maurice Wutscher Expands to Maryland, Adds Attorneys to 3 Offices

14 January 2016

Overcoming the Two Biggest Challenges Facing the Collection Industry

12 January 2016

FTC Active Again, Announcing Four Operation Debt Collection Protection Actions

8 January 2016

New Free Whitepaper Gives 10 Steps for Vendor/Service Provider Oversight

8 January 2016

Experian Launches Phone Number ID™ to Solve Debt Recovery Challenges with Advanced Batch Phone Verification

8 January 2016

FTC Adopts Procedures for Administrative Collection of Debts Owed to the FTC

7 January 2016

FTC Announces Settlement with Payday Lenders

6 January 2016

Getting to the Heart of Debt Collection Policies and Procedures

6 January 2016

Missouri Federal Court Says ‘Benign’ Language on Envelope Does Not Violate FDCPA

4 January 2016

TCPA Case Stays Related to ACA, Campbell-Ewald, and Spokeo Continue to Multiply

4 January 2016

CFPB Settles Enforcement Action with Georgia Law Firm: Continued Oversight over the Practice of Law Expected

28 December 2015

The Winding Road of Litigation Against Frederick J. Hanna Nears End With CFPB Filing Proposed Consent Order Today; Hanna and NARCA Respond

28 December 2015

2015 Year in Review – The FCC and TCPA Litigation

23 December 2015

Senators Are Wrong to Urge ED Not to Allow Collectors to Use Autodialer

23 December 2015

The Year in CFPB: What 2015 Looked Like from the Regulators' Perspective

22 December 2015

FTC and CFPB File Amicus Brief in Carmen Franklin v. Parking Revenue Recovery Services, Inc.

21 December 2015

Time Warner TCPA Litigation Stayed Pending Appeal on FCC Rulemaking

21 December 2015