Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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CFPB Issues Compliance Bulletin on Preauthorized Electronic Payments; Oral Recordings Acceptable

25 November 2015

Summary Judgment Granted for Debt Collector in TCPA Case

24 November 2015

CFPB Now Extends Debt Collection Pre-Rule Activity Through February 2016

20 November 2015

Motion Granted For Debt Collector in Envelope Case

20 November 2015

District Court in CFPB v. Hanna Denies Request to Certify Case for Interlocutory Appeal

20 November 2015

LiveVox Presents a Follow Up to insideARM's First Party Outsourcing Summit, Focusing on the Impacts of the TCPA into 2016

20 November 2015

Actions Speak Louder Than Words: FTC Debt Dialogues Come to a Close in Atlanta

19 November 2015

Illinois Bill Provides Welcome Fix to Illinois Collection Agency Act

19 November 2015

Judge Accepts $59 Million Settlement in Sykes vs. Mel S. Harris and Associates, Pending Fairness Hearing

18 November 2015

Consumer And Debt Collector Groups Partner To Help Consumers Avoid Scams

18 November 2015

New Jersey Debt Collection Bill Requiring 'Good Faith' Identity Theft Determinations Passes Senate

16 November 2015

Consumer Litigation "Continues to Evolve in Lurches": Your October Debt Collection Stats

13 November 2015

The Supreme Court Takes Another Look at Mootness Following an Offer of Judgment in TCPA Class Litigation

12 November 2015

Big Mistake! Three Compliance Risks Collectors Overlook

12 November 2015

Are We Closer to Understanding 'Meaningful Involvement'? Bock v. Pressler & Pressler May Show the Way

11 November 2015

Can the American Action Network Stop the CFPB?

11 November 2015

Does the 9th Edition of the CFPB'S Supervisory Highlights Signal a Kinder Gentler Regulator?

10 November 2015

Will You Know A “Dispute” When You See It?

10 November 2015

Details Of The 30 Operation Collection Protection Enforcement Actions

6 November 2015

NARCA Supports Eliminating “Bad Players”

6 November 2015