Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Executive Change: insideARM Hires ARM Veteran to Provide Expertise on Collection Compliance Operations
4 December 2014
Twitter Forced to Defend TCPA Lawsuit on Text Messages; Possible Ramifications for SMS Use in Collections
4 December 2014
DBA International Recommendations Incorporated in New York's Final Debt Collection Rules
4 December 2014
New York Adopts New Statewide Regulations on Debt Collection
3 December 2014
insideARM Makes Significant Commitments to Compliance Education
2 December 2014
Providing Effective Compliance Oversight
2 December 2014
State AGs Urge FTC Action on Stronger Telemarketing Rules
2 December 2014
RESULV Announces New Compliance Product for ARM Payments
2 December 2014
FDCPA Ruling in Potential Class Action Takes a Step Back on Voicemails
1 December 2014
CFPB Holding Field Hearing Next Week on Medical Debt Collection
1 December 2014
Free Webinar Looks at Best Practices in Internal Audits
1 December 2014
FDCPA Suits Increase in October, But Yearly Trend Holds: FDCPA Down, TCPA Up
26 November 2014
Free Webinar: CFPB and FTC Developments in Debt Collection
26 November 2014
CFPB Reports Reveal Details About Debt Collection Regulation
25 November 2014
TCPA and FDCPA Class Action Targets New Kind of Business: Digital Rights Enforcers
24 November 2014
It Takes Two to Tango
24 November 2014
DC Circuit Court Hears Arguments in Cases Challenging CFPB Authority
21 November 2014
ACA and DBA Issue Support for Federal Action Against Rogue Collectors
21 November 2014
Collection Agency Founder Arrested by Feds and Charged in $5 million Fraud Case
20 November 2014
Owner Of Debt Relief Company Sentenced to 9 Years in Federal Prison After Guilty Plea
20 November 2014
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