Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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China's Booming Credit Economy and the Potential for US ARM
5 August 2014
Commercial Debt Collection Agency Releases Sample Collection Call Script
5 August 2014
Prior Rulings a Challenge for CFPB in Suit Against Debt Collection Law Firm
4 August 2014
Massachusetts Division of Banks Clarifies State Debt Collection Provision
4 August 2014
Louisiana Looking for Collection Agencies to Work for New State Office
1 August 2014
Capital One and Three ARM Firms Agree to $75 million TCPA Settlement
31 July 2014
Managing ACA-Insured Patients
30 July 2014
2014 Data Shows Overall Rise in Debt Collection Lawsuits
29 July 2014
Debt Collection Becoming an Actual Issue in Hot State AG Election
28 July 2014
Washington Lawsuit Scrutinizes Use of Prosecutor's Seal on Debt Collection Letters
25 July 2014
Debt Collectors Seemingly Split on the Question of Calling Cell Phones
24 July 2014
New York Court Halts Debt Collector’s Operations, Freezes Assets
24 July 2014
Convenience Fee Payment Processing is Now Available through Payment Savvy LLC
24 July 2014
NJ Court Holds No FDCPA Violation for Filing Suit on Time-Barred Debt
24 July 2014
Present Capacity and Effective Consent: Two Parts of a Compelling TCPA Panel at ACA
23 July 2014
Ohio AG Accused of Giving Debt Collection Contracts to Donors
23 July 2014
Compliance Professionals in the Debt Industry Need Allies
23 July 2014
Sixth Circuit Broadens FDCPA Verification Requirements for Debt Collectors
23 July 2014
Debt Collector Opens Its Doors to ABC World News with Diane Sawyer
23 July 2014
CFPB Debuts Slightly Clunky Portal for Debt Settlement Complaints
22 July 2014