Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Debt Buyers Can Testify on Purchased Account Records: Appeals Court
31 March 2014
Service Provider Compliance Is Key - Are You Ready?
31 March 2014
How Consumers think New Debt Collection Rules Should Look
31 March 2014
FDCPA Reform Bill Picks Up Support in U.S. House
28 March 2014
Debt Collector Wins Appeal in Precedential Letter Language Case
27 March 2014
Multi-Stakeholder Panel Discusses Debt Collection Voicemail, Compliance Cost, and Dispute Handling
27 March 2014
Court Ruling Impact - Debt Collection Settlements Are Dead; Long Live Litigation
26 March 2014
CFPB Turns Focus to Payday Loans with New Report, Cordray Speech
25 March 2014
Debt Collection Complaints Decline in February as FDCPA Suits Rise
24 March 2014
ACA International Submits Additional Comments Regarding Its FCC Petition
24 March 2014
LiveVox Discusses Practical Approaches to Mitigate the Risk of Facing a TCPA Class Action Lawsuit at NCOR 2014
24 March 2014
CFPB Issues Annual FDCPA Report to Congress with Focus on Complaints
21 March 2014
CFPB Speech to Chamber of Commerce Hints at Direction of Collection Rulemaking
20 March 2014
Utilizing Artificial Intelligence to Ensure Right Party Contact
20 March 2014
FTC to Sue Payday Lender Claiming Tribal Affiliation; Previously Settled Collection Charges
20 March 2014
Now is the Time to Bring Everyone to the Table
19 March 2014
Collectors Often Win FDCPA Cases Without Going to Court
19 March 2014
Licensing Teleseminar: When and How to Go National
19 March 2014
Rozanne Andersen to Present at National Collections & Operational Risk Conference
18 March 2014
Appeals Decision Supports CFPB-FTC View on Out-of-Statute Debt Collection
17 March 2014