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The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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How Are Debt Collectors Handling Complaints?

12 November 2013

Start the Customer Experience Collections Strategies Revolution

12 November 2013

NCB Management Services to use Global Debt Registry Chain of Title and Consumer Access Portal

12 November 2013

CFPB Begins Rulemaking Process for Debt Collection Industry

5 November 2013

Collect More Cash with Predictive Analytics

5 November 2013

Compliance Headaches Shifting to TCPA as Environment Changes

5 November 2013

LiveVox CMO Explains How Technology is Transforming Student Loan Servicing at 2013 NCHER Knowledge Symposium

5 November 2013

Payment Savvy Offers Friendly Rate Plans for Collection Agencies and Medical Billing Firms

31 October 2013

Ontario Systems' Jill Lehman Named Finalist in 10th Annual Stevie Awards for Women in Business

31 October 2013

Buried in Chase's Legal Battles is a Game-Changer for Debt Collection

30 October 2013

Original Intent of the TCPA Has Been Perverted: U.S. Chamber Paper

29 October 2013

Debt$Net Collection Software Announces Compliance Based Complaint Tracking and Management Feature

24 October 2013

CFPB Probing PayPal Loan Unit Over Debt Collection and Other Issues

23 October 2013

GC Services Selects Castel Detect Voice and Speech Analysis as its Real-Time Collection Center Voice and Call Analytics Solution

23 October 2013

First Collection Services, LLC completes ARM Industry Gold Standard; TECH LOCK Certified

23 October 2013

Advanced Payment Systems Announces Credit Card & Check Processing Interface with ICEware Global Services

22 October 2013

Financial Asset Management Systems (FAMS) Selects Nexidia to Ensure Compliance and Boost Collections Productivity

22 October 2013

Phin Solutions, Inc. Achieves ARM Industry Gold Compliance Standard, TECH LOCK Certified

21 October 2013

Advanced Payment Systems Announces Credit Card & Check Processing Interface with Arctic Collect

21 October 2013

Ontario Systems to Present New Practices on Service Strategy and Alignment at Annual Technology Services World (TSW) Conference

21 October 2013

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