Collection Technology News

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Aspect Customer Looks to Improve Customer Experience with Quality Management in the Contact Center

31 March 2010

Technology is Shaping the Words Collectors Use

31 March 2010

Ask The Experts: How Do Bankruptcy Information Products Work?

24 March 2010

Executive Change: Sensibill Welcomes System Administrator to the Team

24 March 2010

Aspect Marks Two-Year Anniversary of Global Strategic Alliance and Equity Investment with Microsoft

24 March 2010

CAI Gets New Look, Launches Portal for Creditors and Consumers

22 March 2010

Noble Systems Releases Results of North American Contact Center Survey

22 March 2010

WebEquity Delivers Lending Industry?s First Risk Management Dashboard for Stress Testing Complex Credits

18 March 2010

Global Debt Registry Uses Electronic Signature Capabilities to Reduce the Title Transfer Process

17 March 2010

MicroAutomation and Convergys Alliance to Deliver Relationship Management Solutions to Customer-Intensive Entities to Drive Superior Customer Experience

17 March 2010

TEC Services Group Launches Analytics Division

12 March 2010

Debt Resolve Announces Signing of Top 5 Global Bank Client

10 March 2010

Executive Change: Gary Moore Named Associate Partner at The Intelitech Group

9 March 2010

Intrum Justitia Publishes Its Annual Report 2009 on the Corporate Website

9 March 2010

WestFax Announces Data Center Partnership with Fortrust

4 March 2010

Connance Vendor Management Platform Extended To Hospitals? Professional Billing Activity