Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Convergys? New Intelligent Self-Service Solution Reduces Costs and Delivers Personalized, Relevant Multichannel Interactions

25 August 2009

Collect America Enhances Business Agility and Reduces Costs with Oracle Fusion Middleware 11g

25 August 2009

Akcelerant Announces Company-Wide Reorganization

25 August 2009

CR Software Ranked on the Exclusive List of America?s Fastest-Growing Private Companies

25 August 2009

ICT Group Recieves 2009 Frost & Sullivan North American Hosted Contact Center Product Differentiation Innovation Award

20 August 2009

NRA Achieves SAS 70 TYPE II Certification for Secure, Reliable, Effective IT Services

20 August 2009

Aspect Receives Highest Reporting Score in Datamonitor Decision Matrix of Analytics Vendors

19 August 2009

LiveVox Upgrades Compliance Suite with Enhanced Features to Monitor and Coach Agents

19 August 2009

iQor Launches LoQus; Radically Simplifies Technology Management

19 August 2009

Noble Systems Introduces Noble SIPhony with a Server-Based SIP Environment to Reduce Costs and Improve Productivity

19 August 2009

I.C. System Develops and Launches ICE (Intelligent Collections Engine)

18 August 2009

Quality, Coaching, and Incentives ? Benchmark Results for the Contact Center

17 August 2009

Collection Agency Layoffs Reach Highest Level of Downturn in Q2

17 August 2009

gotoBilling Teams with MyCollectionAccounts.com to Provide Flat-Fee Collection Services

17 August 2009

Columbia Ultimate to Offer IAT?s Hosted Dialer and Messaging System

17 August 2009

DataX, eCash Software Integrated Services Offer Lenders End-to-End Management Tools

11 August 2009

Melissa Data Announces Multiplatform MatchUp Object

11 August 2009

Online Resources narrows Q2 loss

7 August 2009

TSYS Receives Positive Rating Multiregional Card Management Software MarketScope

5 August 2009

OSCA Announces 2009 AGM

4 August 2009

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