Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Kentucky Governor Announces Expansion at Medical ARM Firm Frost-Arnett

23 April 2014

Massive Federal Student Loan Collection Opportunity Prompts Teleseminar on Small Business Subcontracting

22 April 2014

CFPB Moves to Free Student Loan Borrowers from Defaults Caused by Co-Signers

22 April 2014

Collector Settles Class Action for $50,000; Plaintiffs' Attorneys Take $40,000

21 April 2014

Delta Outsource Group’s COO Nick Jarman Installed as President of Missouri Collectors Association

21 April 2014

Weekend Reading: Elizabeth Warren Has a Memoir

18 April 2014

Bad Faith FDCPA Case Leads to Win for Defendant

18 April 2014

DBA International’s Introductory Survey Course on Debt Buying Available 24/7 Online

18 April 2014

Pa. Judge: Consumers Must Know Their Right to Challenge a Debt

17 April 2014

TECH LOCK, Inc., American Collectors Association of Texas Educational Foundation partner to “Secure” an Education

17 April 2014

Disclosures Likely Necessary When Recording Cell Phone Calls to Consumers in California

17 April 2014

Interactive Intelligence to Host "Pitfalls of TCPA" Industry Web Event

17 April 2014

CFPB's Email Notification for Debt Collection Complaints Portal Still Working Out Kinks

16 April 2014

Bipartisan Plan to Privatize Tax Collection Hits Opposition

16 April 2014

Using an Intermediary in a Third-Party Sale

15 April 2014

LiveVox Presents A "Fireside Chat" With CFPB Examination Consultant, Joe Adams

15 April 2014

Stanley to VP Role at ARM Tech Company

15 April 2014

Social Security Halts Collection of Debts Older than 10 Years

15 April 2014

Economic Forecast: Consumers May Be in Better Shape to Pay Past Obligations

14 April 2014

Phone Scammers May Presage Increase in Validation Notice Requests

14 April 2014