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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Anticipating a New Regulatory Regime For Debt Collection

24 February 2014

Chase Debt Collections Continue to Fall

24 February 2014

Third Party Debt Collection Accounts and Balances Rise in Q4

21 February 2014

Executive Change: Steve Elliott Joins Radius Global Solutions as Partner and Managing Director

21 February 2014

Portfolio Recovery Associates to Buy European Debt Buyer Aktiv Kapital for $1.3 billion

20 February 2014

Decorated War Vet Resolves $11K Debt with Help from ARM Industry Charity

20 February 2014

FCRA Poll Results: Who Got it Wrong, and Why

20 February 2014

Debt Collection Attorney and Firm Censured Over Six Cases

19 February 2014

Artificial Intelligence Tools for Creating a Smarter Collection Model

19 February 2014

UPDATED Capital One's Terms/Conditions: Collectors Aren't Necessarily Set to Visit Your Home

19 February 2014

Senate Bill Protecting Consumer Data Ripples Out to Debt Collection

18 February 2014

A Conversation with the CFPB

18 February 2014

Ontario Systems Announces Partnership with Kaulkin Ginsberg for 2014 Webinar Series

18 February 2014

Callcredit Information Group Acquired by GTCR from Vitruvian

18 February 2014

Collection Industry Reflection of 2013

14 February 2014

Court Rulings Force Debt Collectors to Revisit Validation Language

14 February 2014

BPO-ARM Firm Veldos Announces Business and Office Acquisitions

14 February 2014

Story on Debt Collection "Rocket Dockets" Largely Misses the Point

13 February 2014

Oregon Considering Bill to Block Use of Private Collectors for State Debt

13 February 2014

Overcoming "Moral Challenges" to Point-of-Service Collections

13 February 2014

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