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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Part 2 of the CFPB's Final Debt Collection Rule (Reg F) is Here

18 December 2020
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2020 Collections-Related Case Law Year in Review

17 December 2020
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

Debt Collector Stuck in TCPA Suit for Sending “Manual” Text Messages

16 December 2020
a man in blue jeans and a kind of neutral color sweater showing his empty pockets [Image by creator derneuemann from Pixabay]

9th Cir. Reverses Trial Court Ruling in Favor of Defendant on FDCPA Claim Related to Bankruptcy

15 December 2020
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FTC settles first enforcement action targeting “debt parking”

14 December 2020
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The CFPB Curtails the Activities of an Unlicensed Debt Collector: Striking a Chord Between State Licensing Compliance and the FDCPA

10 December 2020
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The CFPB's Ombudsman Post-Examination Survey

8 December 2020
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Realtime, Unfiltered Coverage of The SCOTUS ATDS Argument

8 December 2020
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Chairwoman Maxine Waters Urges Biden to Rescind the CFPB's Debt Collection Rule

7 December 2020
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Washington's Work From Home Rule Set for Final Hearing in January

3 December 2020
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Best Practices for ARM Payment Providers in 2021 (sponsored)

1 December 2020
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Has the Definition of Consumer Changed? Insight from Research Assistant

24 November 2020
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9th Cir. Holds Mere Reliance on Contract Provision Not Enough for FDCPA ‘Bona Fide Error’ Defense

19 November 2020
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Here We Go Again: Renewed COVID-19 Restrictions for Collection Agencies in Washington

18 November 2020
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Breaking Down the 7-in-7 Rule and a Discussion About D/B/As from Compliance Weekly

17 November 2020
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Afni Settles with CFPB Over Credit Reporting Practices

16 November 2020
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Now that the Debt Collection Rule is Final – How are You Changing Your Communication Strategy? And should you? (sponsored)

16 November 2020
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E.D.N.Y. Judge Warns Frequent-Filer Plaintiffs' Firm: Continue Filing Frivolous Cases Like This and You'll Get Sanctioned

10 November 2020
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Four Things That the CFPB's Final Debt Collection Rule Got Right

8 November 2020
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The Puzzle Box That is the Validation Notice Provision in the CFPB's New Rules

5 November 2020

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