Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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As Government Shutdown Looms, CFPB Stays Above Water

30 September 2013

FDCPA Lawsuits Continue Steady Decline as TCPA Suits Rise

27 September 2013

Debt Collectors Look to Help Each Other Achieve PCI-DSS Compliance

27 September 2013

Collectors Need Answers To a Litany of Phone Questions

26 September 2013

Executive Change: Wally Boudet Joins Account Control Technology as Regional Sales Executive

26 September 2013

Collection Agency Tucker, Albin and Associates Announces Expansion to Denver

26 September 2013

Free Webinar: An Industry in Transition: Trends and Events Shaping the ARM Industry

25 September 2013

Preview Dialing Allowed Under New Federal Decision?

25 September 2013

J.C. Christensen & Associates Takes Away Resurgent Capital Services' Top Honor

25 September 2013

Pioneer Credit Employees Raise More Than $7,000 for Disabled Iraq War Veterans

25 September 2013

Empereon-Constar Announces Expansion and 750 New Jobs

25 September 2013

Judge Dismisses Case that Named 12 ARM Firms and Questioned Entire Collection System

24 September 2013

Professional Recovery Consultants Chooses CallMiner Speech Analytics to Ensure Efficiency and Client Satisfaction

24 September 2013

CB Merchant Services Announces $125,000 in Grant Funding and Scholarships

23 September 2013

FTC Crackdown on Debt Collection Complaints Creates Industry Hurdles

20 September 2013

Chase Consent Order Has Broad Impact on Debt Collection Industry

20 September 2013

AmSher Urges Sensitivity To Denver Flood Victims

20 September 2013

Constar Announces SSAE16 and PCI-DSS Compliance Renewal

20 September 2013

BBB Advising Consumers on Legit Debt Collectors vs. Scammers

19 September 2013

I.C. System Votes by "Overwhelming Majority" to Support Veterans with Collection Problems

18 September 2013