Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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As Government Shutdown Looms, CFPB Stays Above Water
30 September 2013
FDCPA Lawsuits Continue Steady Decline as TCPA Suits Rise
27 September 2013
Debt Collectors Look to Help Each Other Achieve PCI-DSS Compliance
27 September 2013
Collectors Need Answers To a Litany of Phone Questions
26 September 2013
Executive Change: Wally Boudet Joins Account Control Technology as Regional Sales Executive
26 September 2013
Collection Agency Tucker, Albin and Associates Announces Expansion to Denver
26 September 2013
Free Webinar: An Industry in Transition: Trends and Events Shaping the ARM Industry
25 September 2013
Preview Dialing Allowed Under New Federal Decision?
25 September 2013
J.C. Christensen & Associates Takes Away Resurgent Capital Services' Top Honor
25 September 2013
Pioneer Credit Employees Raise More Than $7,000 for Disabled Iraq War Veterans
25 September 2013
Empereon-Constar Announces Expansion and 750 New Jobs
25 September 2013
Judge Dismisses Case that Named 12 ARM Firms and Questioned Entire Collection System
24 September 2013
Professional Recovery Consultants Chooses CallMiner Speech Analytics to Ensure Efficiency and Client Satisfaction
24 September 2013
CB Merchant Services Announces $125,000 in Grant Funding and Scholarships
23 September 2013
FTC Crackdown on Debt Collection Complaints Creates Industry Hurdles
20 September 2013
Chase Consent Order Has Broad Impact on Debt Collection Industry
20 September 2013
AmSher Urges Sensitivity To Denver Flood Victims
20 September 2013
Constar Announces SSAE16 and PCI-DSS Compliance Renewal
20 September 2013
BBB Advising Consumers on Legit Debt Collectors vs. Scammers
19 September 2013
I.C. System Votes by "Overwhelming Majority" to Support Veterans with Collection Problems
18 September 2013