Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Professional Credit Service Employees "ReachOut" to St. Vincent de Paul of Lane County

19 August 2013

What Does the Decreasing Unemployment Rate Foretell for Collection Agencies?

16 August 2013

Getting it Almost Right Still Puts Collection Agencies on the Wrong Side of the FDCPA

15 August 2013

insideARM's Comments Section: A User's Guide

15 August 2013

NRA Group, LLC, Named to Central Penn Business Journal’s Top 100 Private Companies

15 August 2013

Monarch Recovery Management Enhances Online Web Payments with BillingTree

15 August 2013

Harnessing the Power of Electronic Communication

15 August 2013

NCB Reports Nearly $600M in Portfolio Acquisitions First Half 2013

14 August 2013

Charge of FDCPA Violation Dropped by Consumer Against Collection Law Firm

14 August 2013

Harris Interactive and Credit Karma Play a Weird Game of "Would You Rather" with Debt

14 August 2013

Stellar Recovery, Inc. Named to Fifty Fastest Growing Companies in Jacksonville, FL at No. 8

14 August 2013

Executive Change: Dennis Falletti Named as New Executive Vice President at Brown & Joseph, Ltd.

14 August 2013

California "Illegal Recording" Class Actions on the Rise

13 August 2013

Letter Violation Lawsuits Rise -- Avoid the Three Most Common Claims

13 August 2013

Columbia Ultimate Announces Comprehensive Compliance Management System for ARM Industry

13 August 2013

Sentry Credit Achieves Rigorous ARM Industry Data Security Certification from TECH LOCK

12 August 2013

American InfoSource Unveils New Facility in Dallas/Fort Worth

12 August 2013

Kaulkin Ginsberg Announces Release of Industry Report: 2013 Midyear Review

12 August 2013

We All Need to Get Away: Mike Ginsberg

12 August 2013

Great Debate: Does "Too Small Succeed" Mean "Too Small to Comply"?

12 August 2013