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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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When a Collector Talks to a Bot: How to Solve for Time-Wasting Apps

25 April 2019
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Court Compels Lexington Law to Produce Client Communications Related to Generating Credit Dispute Letters

23 April 2019
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Why Digital Collections Is the Future

18 April 2019
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CFPB Rules to Contain Call Caps, Allow Digital Communication Channels, Says Kraninger

18 April 2019
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Why Every Lawyer And Client Should Be Fighting To Stop The “Meaningful Attorney Involvement” Doctrine From Spreading

17 April 2019
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BCA Financial Services, Inc. Celebrates 75th Anniversary

16 April 2019
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5 E-Sign Myths Dispelled – Must-Know Requirements for a Paperless, Stamp-Free Collections Process

16 April 2019
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Growing SDVOSB Seeks Experienced Collectors & Added Management Talent to Support Growth

16 April 2019
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Credit Report Inquiry Could Be a Third Party Communication That Violates the FDCPA, Says N.D. Ohio

11 April 2019
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11th Circuit: Letter Offering to “Resolve” Out of Stat Account Contains Implicit Threat of Litigation, Requires Out of Stat Disclosure

8 April 2019
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Complaint Data Trends and Limitations: Three Take-Aways From the CFPB's Annual Consumer Response Report

3 April 2019
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Law Firms Performing Non-Judicial Foreclosure Declared Not a “Debt Collector” by U.S. Supreme Court (sponsored)

1 April 2019
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Debt Buyers in N.D. Illinois Beware: Purchase May Not Transfer Right to Collect Post-Charge Off Interest, According to Court

1 April 2019
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iA Video Series: Ironing Out the Irony of ED's NextGen Strategy

27 March 2019
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Ninth Circuit Court of Appeals Confirms That Creditors Are Not Per Se Liable for Calls Placed by Collectors– but Rules Against Creditor Anyway

26 March 2019
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Supreme Court to the Rescue with a Narrow Interpretation of the FDCPA

26 March 2019
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CFPB Seeks Applications from Experts in Debt Collection for Consumer Advisory Board, Will the ARM Industry See Some Representation Again?

25 March 2019
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CFPB FDCPA Report Shows Market Trends, Frowns Upon Creditors Responding Directly to Verification Requests

21 March 2019
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Jury Trial Victory for Debt Collector Despite Denial of Summary Judgment Motion, Class Certification

20 March 2019
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FDCPA Violation Contrived by Consumer and Attorney? Doesn't Matter, N.D. Ill. Refuses to Find an “Unclean Hands” Defense for Debt Collector

19 March 2019

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