Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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insideARM Perspective on CFPB Outline of Proposed Debt Collection Rules - Communication Part 1
28 July 2016
CFPB Outlines Debt Collection Rulemaking Proposals
28 July 2016
UPDATE: Location and Agenda Announced for CFPB Sacramento Debt Collection Hearing
26 July 2016
Midland Credit Management, Inc. Settles Multidistrict TCPA Class Action
26 July 2016
insideARM Innovates Again, With "One of the Most Productive Events in the History of the ARM Industry"
25 July 2016
Did the FCC Even Consider the Thousands of Responses to its Rulemaking Proposal?
25 July 2016
Latest Ontario Systems Whitepaper Examines Issues Around Self-Pay Revenue
21 July 2016
Ninth Circuit Rules That Law Firm Collector Can’t Rely On Validation Notice From Previous Collector
21 July 2016
FBCS Completes Renewal of SSAE-16, PCI-DSS, and ISO 27001-27002 Certifications
20 July 2016
Rozanne Andersen to Present Findings from Cost of Compliance Survey at PowerUp 2016
20 July 2016
Massachusetts Court Rules Any Call is a "Communication"
19 July 2016
Can Your Firm Pass This Test?
19 July 2016
FTC Action: Abusive Debt Collectors Banned from Collection Business
18 July 2016
The 3 Big Factors That Make Patient Self-Pay a Headache for Providers
18 July 2016
FDCPA Victory in Class Action Letter Case: What It Means for the Industry
18 July 2016
Another New Twist in the ongoing Department of Education Debt Collection Contract Saga – Two Firms Win Appeal of Denied Protest
14 July 2016
FDCPA Case Law Review for June 2016
14 July 2016
Learn the Latest Industry Trends During ARM Quarterly Review Webinar
13 July 2016
Federal Jury Convicts Owner of Defunct “Collection Firm” for Fraudulent Scheme
13 July 2016
Filing Proof of Claim on Time-Barred Debt Not an FDCPA Violation, 8th Circuit Court Rules
12 July 2016