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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Confusion After Clarity: The CFPB's November Bulletin on Consumer Authorizations for Preauthorized Electronic Fund Transfers

22 January 2016

Technology, Automation and the Coming of Age – Can the CFPB and the Credit and Financial Services Sectors Partner?

21 January 2016

Supreme Court Sides with Consumer on TCPA Case Campbell-Ewald v Gomez in 6-3 Decision

21 January 2016

Department of Education Issues Extension on Collection RFP

20 January 2016

Time Warner Offers "Nomorobo" -- a System That Blocks Robo- and Telemarketing Calls

19 January 2016

ACA International Study Shows Actual Data Counters Industry Stereotypes

19 January 2016

QuickCheck Canada Announces 500 Most Influential People in Canadian Collection Industry

19 January 2016

FCC Responds In Consolidated Appeal From Its July 2015 Omnibus Ruling

19 January 2016

Rohit Chopra Moves to a Bigger Student Loan Stage, at the Department of Education

15 January 2016

Texas Law Firm to Pay $3.4 million - Settling Class Action Matter Alleging Unauthorized Practice of Law in California

14 January 2016

GC Services Deal Shows Everything Can Change

13 January 2016

Owner Resource Group Acquires GC Services

13 January 2016

Overcoming the Two Biggest Challenges Facing the Collection Industry

12 January 2016

NCB Management Services ESOP Transaction Recognized as a Top Deal of 2015; A Model Other ARM Firms May Want to Explore

11 January 2016

FTC Active Again, Announcing Four Operation Debt Collection Protection Actions

8 January 2016

New Free Whitepaper Gives 10 Steps for Vendor/Service Provider Oversight

8 January 2016

FTC Adopts Procedures for Administrative Collection of Debts Owed to the FTC

7 January 2016

The Department of ED RFP – ARM Companies are in Scramble Mode

6 January 2016

Getting to the Heart of Debt Collection Policies and Procedures

6 January 2016

QuickCheck to Publish Names of 500 Most Influential People in Canadian Collection Industry

5 January 2016

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