Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Confusion After Clarity: The CFPB's November Bulletin on Consumer Authorizations for Preauthorized Electronic Fund Transfers
22 January 2016
Technology, Automation and the Coming of Age – Can the CFPB and the Credit and Financial Services Sectors Partner?
21 January 2016
Supreme Court Sides with Consumer on TCPA Case Campbell-Ewald v Gomez in 6-3 Decision
21 January 2016
Department of Education Issues Extension on Collection RFP
20 January 2016
Time Warner Offers "Nomorobo" -- a System That Blocks Robo- and Telemarketing Calls
19 January 2016
ACA International Study Shows Actual Data Counters Industry Stereotypes
19 January 2016
QuickCheck Canada Announces 500 Most Influential People in Canadian Collection Industry
19 January 2016
FCC Responds In Consolidated Appeal From Its July 2015 Omnibus Ruling
19 January 2016
Rohit Chopra Moves to a Bigger Student Loan Stage, at the Department of Education
15 January 2016
Texas Law Firm to Pay $3.4 million - Settling Class Action Matter Alleging Unauthorized Practice of Law in California
14 January 2016
GC Services Deal Shows Everything Can Change
13 January 2016
Owner Resource Group Acquires GC Services
13 January 2016
Overcoming the Two Biggest Challenges Facing the Collection Industry
12 January 2016
NCB Management Services ESOP Transaction Recognized as a Top Deal of 2015; A Model Other ARM Firms May Want to Explore
11 January 2016
FTC Active Again, Announcing Four Operation Debt Collection Protection Actions
8 January 2016
New Free Whitepaper Gives 10 Steps for Vendor/Service Provider Oversight
8 January 2016
FTC Adopts Procedures for Administrative Collection of Debts Owed to the FTC
7 January 2016
The Department of ED RFP – ARM Companies are in Scramble Mode
6 January 2016
Getting to the Heart of Debt Collection Policies and Procedures
6 January 2016
QuickCheck to Publish Names of 500 Most Influential People in Canadian Collection Industry
5 January 2016