Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
FTC Bans Fraudulent Debt Collectors Who Targeted Spanish-Speaking Consumers
8 July 2015
JPMorgan Chase to Pay $125M to Settle Debt Collection Investigations
8 July 2015
Common Sense Prevails 3rd Circuit FDCPA Case
7 July 2015
Social Security Administration Spends Three Times More Than it Collects Trying to Recover Overpayments
7 July 2015
EOS USA Expands with a New Customer Care Operation in Eastern Kentucky
7 July 2015
Today in TCPA News
2 July 2015
NCLC Publishes Report on Debt Collection Communications
2 July 2015
FTC Sends $4 million in Settlement Payments to Consumers
1 July 2015
Maine Changes Its State Fair Debt Collection Practices Act
1 July 2015
FCC and Florida Team Up Against Fraudulent Telemarketers (Still No Official TCPA Word Yet)
1 July 2015
Sentry Credit's Business Development Expansion: Bill Perrella and John Burke
30 June 2015
Best Practices: Physical Controls at a Debt Collection Agency
30 June 2015
Things to Do While Waiting for the FCC's TCPA Language
30 June 2015
New Opportunities for ARM in the U.S. Insurance Market
29 June 2015
Culture Check: Does Your Company Have a Culture of Compliance?
29 June 2015
More Detail About CFPB’s Release of Public Debt Collection Complaint Narratives
26 June 2015
Bolder Healthcare Solutions Acquires The ROI Companies
26 June 2015
CFPB Publishes Over 7,700 Complaint Narratives About Companies, 29% Are About Debt Collection
25 June 2015
Account Control Technology Foundation Announces Winners of $50,000 in College Scholarships for 2015
25 June 2015
The CFPB's Latest Supervision Report Highlights Compliance Deficits in the Collection Industry
24 June 2015
Copyright Auriemma Roundtables, Inc. All rights reserved.
![[Image by creator from ]](/media/images/New_site_WPWebinar_covers_800_x_800_px.max-80x80.png)
![[Image by creator from ]](/media/images/Finvi_Tech_Trends_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Collections_Staffing_Full_Cover_Thumbnail.max-80x80.jpg)
![Report cover reads One Conversation Multiple Channels AI-powered Multichannel Outreach from Skit.ai [Image by creator from ]](/media/images/Skit.ai_Landing_Page__Whitepaper_.max-80x80.png)
![[Image by creator from ]](/media/images/paper-collections_triggers_1_1.max-80x80.png){kind=small}
![Report cover reads Bad Debt Rising New ebook Finvi [Image by creator from ]](/media/images/Finvi_Bad_Debt_Rising_WP.max-80x80.png)
![Report cover reads Seizing the Opportunity in Uncertain Times: The Third-Party Collections Industry in 2023 by TransUnion, prepared by datos insights [Image by creator from ]](/media/images/TU_Survey_Report_12-23_Cover.max-80x80.png)
![Webinar graphic reads RA Compliance Corner - Managing the Mental Strain of Compliance 12-4-24 2pm ET [Image by creator from ]](/media/images/12.4.24_RA_Webinar_Landing_Page.max-80x80.png)
![Webinar graphic reads Help Wanted: Predictive, Collaborative and Intelligent Contact Data April 25 at 3pm et by TransUnion [Image by creator from ]](/media/images/Web_replay_Landing_Page.max-80x80.png){kind=small}
![Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator from ]](/media/images/Skit.ai_InsideARM_Landing_Page_1200x627.max-80x80.png){kind=small}
![Streamline Your Collections Process with Voice AI [Image by creator from ]](/media/images/Streamline_Your_Collections_Process_with_Voice.max-80x80.png){kind=small}
![How to Connect with Today’s Digital Consumer [Image by creator Editor from insideARM]](/media/images/finvi_webinar_thumbnail.max-80x80.png){kind=small}
![Customizable or Configurable? Webinar [Image by creator Editor from insideARM]](/media/images/Landing_Page_2.max-80x80.png){kind=small}
![How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]](/media/images/omnichannel-webinar.max-80x80.png){kind=small}
![Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]](/media/images/2022-11-convieniance-fees-webinar.max-80x80.png){kind=small}