Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

FCC Issues Fact Sheet Rather Than Clarity on TCPA Proposals

28 May 2015

CFPB Quietly Extends Debt Collection Rulemaking on the Eve of Holiday Weekend

27 May 2015

New York Court of Appeals Revives Class Action Lawsuit Against Encore Capital

26 May 2015

International Debt Collection Stories Emerge for Memorial Day

26 May 2015

FTC Joins NY and GA in Action Against 3 Collection Agencies

22 May 2015

Honor a Vet in Your Life on ARMing Heroes’ Facebook Page

22 May 2015

The Rising Cost of a College Education

22 May 2015

Executive Change: Richard Sleeth Joins Stellar Recovery, Inc. as Executive Vice President of Sales

21 May 2015

U.S. Supreme Court to Take Up Whether Complete Relief to Class Litigant Moots Class Claims

21 May 2015

Proposed Legislation in Numerous States Would Negatively Impact the Collection Industry

21 May 2015

Credit Reporting Agencies Agree to Pay $6M to Resolve Complaints

21 May 2015

FDCPA/FCRA Litigation Trending Upward, TCPA & CFPB Complaints Down Slightly

19 May 2015

Free Teleseminar: RFP Writing - 7 Costly Mistakes to Avoid

19 May 2015

CBE Employees Pay It Forward With Creative Efforts in Local Communities

18 May 2015

The Inconvenient Reality of Convenience Fees

18 May 2015

WOSB Small Business Status Achieved by NRS

18 May 2015

Second Circuit Decision Provides Resolution on Disclosure of Tax Consequences in Settlement Offers

15 May 2015

Crucial Compliance Conversations for Every Hospital CFO

15 May 2015

Robert Bernstein Named President Of The Commercial Law League of America

15 May 2015

CFPB To Convene Field Hearing Tomorrow in Milwaukee About Student Loans

13 May 2015