Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Department of Education Ending Contracts with Five Student Loan Collection Agencies
1 March 2015
Legal Symposium with New York Regulators Clarifies New Debt Collection Rules in the State
27 February 2015
FDCPA Lawsuits Up in January and TCPA Claims Down, Reversing 2014 Trends
26 February 2015
Financial Credit Network Helps to Make Spirits Bright at Christmas
26 February 2015
A Collector's Perspective: Part II
25 February 2015
Intrum Justitia Launches Payment Services for e-Merchants in the Nordics
25 February 2015
Grimley Financial Corporation Celebrates Thirtieth Year of Business
25 February 2015
Court Expands FDCPA's "Least Sophisticated" Standard to Include Attorneys
25 February 2015
American Express Forced to Defend TCPA Class Action Over Debt Collection Calls it Didn't Make
24 February 2015
State Bill Would Specifically Ban Debt Collectors from Using Social Media
23 February 2015
What Message Are You Sending?
23 February 2015
NY State Dept of Financial Services Releases Debt Collection FAQ
19 February 2015
ABC-Amega Realigns Credit Services Division
19 February 2015
Recent Class Action Settlement Shows that FDCPA Litigation is Kind of a Game
19 February 2015
Third Party Debt Collection Volume Declines for Second Straight Quarter in Q4
18 February 2015
NARCA Announces Early Registration and Agenda for 2015 Spring Collection Conference in Nashville
18 February 2015
Bankruptcy Filings Down Nearly 12% in 2014; ARM Firms Well-Represented in Cases
18 February 2015
Join Compliance Peers in Chapel Hill, NC
17 February 2015
FBCS Successfully Completes ISO/IEC-27001 Compliance Assessment
17 February 2015
The FDCPA "is not a game, and its purpose is not to provide a business opportunity" says District Judge
17 February 2015