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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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NPR Explores the Underworld of Debt Buying and Collection

17 October 2014

ARMing Heroes Board of Trustees Expands by Three

16 October 2014

Operator of Scam Collection Agency Pleads Guilty to Federal Charges

15 October 2014

Critical Mistakes to Avoid When It Comes Time to Sell a Business

15 October 2014

Hear the Latest on "Vicarious Liability" and Other Creditor-Focused Compliance Trends From Legal and Ops Experts

15 October 2014

Vision Financial Corp. Achieves ARM Industry Gold Compliance Standard, TECH LOCK Certified

15 October 2014

New Credit Agreement: GFKL Successfully Agrees a €100 Million Refinancing Package

15 October 2014

ARM Firms Should Not Be Deceived by TCPA Victories

14 October 2014

Judge Rules that One Message Does Not Trigger FDCPA Liability

13 October 2014

New Book Explores World of Secondary Debt Buying and Scam Collection Agencies

10 October 2014

FTC and CFPB Announce Speakers for "Debt Collection & the Latino Community" Roundtable

10 October 2014

ACA Submits Comments Opposing CFPB's Request to Collect Data Under Streamlined Process

10 October 2014

Circuit Court Says Autodialed Collection Calls to VoIP Line Carrying Charges Violated TCPA

9 October 2014

Collection Law Firms and Third Party Agencies Now Eligible for DBA International Certification Program

9 October 2014

CBE Employees Choose by "Overwhelming Response" to Donate $6000 to ARM Vets Charity

9 October 2014

Executive Changes: Account Control Technology Appoints CFO and CIO

9 October 2014

AT&T Enters $45 million TCPA Settlement; External Collection Agencies Also Involved

8 October 2014

Department of Education Taps 11 Small Business Collectors for Student Loan Contract

7 October 2014

Northland Group Acquires Accounts Receivable Management, Inc.

7 October 2014

Fingerprint Requirement Now in Force for ARM Executives in Florida

7 October 2014

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