Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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NPR this Week Focusing on Wage and Bank Account Garnishment in Debt Collection

16 September 2014

Global Commercial Collection Agency Celebrates 85th Anniversary

16 September 2014

ARM Law Firm Files Motion to Dismiss CFPB's FDCPA Enforcement Action

15 September 2014

Sneak Peak: What You'll Learn at the Upcoming Free Compliance Management System Webinar

15 September 2014

Frost & Sullivan Award Highlights Momentum for Genesys

15 September 2014

Collection Agency in Visible Account Number FDCPA Case Requests Rehearing

12 September 2014

Consumer Group Calls for CFPB Oversight of Medical Debt Collection in Report

12 September 2014

ARMing Heroes Announces Donor Dog Tags Promo with Start of Annual Fundraiser

11 September 2014

Executive Change: Pyramid Healthcare Solutions Names New Chairman and CEO

11 September 2014

The CFPB Has a Back-to-School Reading List for You

10 September 2014

Regulators Urge Caution and Full Disclosure on Time-Barred Debt Collection

10 September 2014

U.S. Rep. Proposes Sweeping Changes to FCRA, Including Furnisher Mandates

10 September 2014

Compliance Acronym Stew: Is Your Collection Agency at Risk? Part II: PCI DSS

10 September 2014

BofA Wins Dramatic Attorney Fee Reduction in TCPA/Debt Collection Call Class Action

9 September 2014

Mid-Year Predictions: What to Watch for in the ARM Industry

9 September 2014

Stellar Recovery Finds Link Between Health and Wealth

9 September 2014

Collectors Master One Piece of the Call Monitoring Puzzle

9 September 2014

Free Webinar Promises World-Class Compliance on a Budget

8 September 2014

More Consumers Claiming Debt Collectors Calling About Invalid/Paid Debt

8 September 2014

10 Point Checklist: A Must for Any Marketing Plan

8 September 2014