Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Collection Agency Compliance: The Hidden Money Maker

19 August 2014

Executive Change: SquareTwo Financial Promotes John Lowe to SVP and CFO

19 August 2014

Circuit Court Upholds Award of Fees for Defendant in an Absolutely Crazy FDCPA Case

18 August 2014

ACA International Submits Comments on New York's Revised Proposed Debt Collection Rule

18 August 2014

Common Ground for Creditors, Collectors and Consumers

18 August 2014

NY AG Settles with ARM Firm Over Payday Loan Debt Collection Suits

15 August 2014

New York Times Takes Unflinching Look at the Secondary Debt Buying Market

15 August 2014

Will Medical Debt Collection Legislation Finally End Up DOA?

15 August 2014

CBE Companies Brings 500 Jobs to New Braunfels

15 August 2014

Average Collection Agency Earnings Decline in 2013

14 August 2014

Executive Changes: FMA Alliance Adds Wealth of Talent & Experience

14 August 2014

Stellar Recovery CEO Garrett Schanck Recognized in the 4th Annual Top 30 Under 30

14 August 2014

FCC Being Urged to Reform TCPA on Numerous Fronts

13 August 2014

State of Idaho Issues Guidance for Licensed Collection Agencies

13 August 2014

The Beauty of a Brand

13 August 2014

ConServe Supports Honor Flight Rochester & Honor Flight Buffalo

13 August 2014

Debt Collection Complaints Remarkably Flat in Second Quarter

12 August 2014

A Culture of Unaccountability Regarding Consumer Debt

12 August 2014

Executive Change: Alan Singer Promoted to SVP and General Counsel at SquareTwo

12 August 2014

Encore Capital Group Buys Collection Agency Atlantic Credit & Finance for Nearly $200 million

8 August 2014