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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: Tim Moore joins Automated Collection Services, Inc.

16 July 2014

Collectors Need More Modern Approach when Trusting Data to Vendors

16 July 2014

Risk Management Throughout the Vendor Relationship Lifecycle

16 July 2014

NCO Parent Company Selling Transworld Systems, Divesting Third-Party Collection Unit

15 July 2014

Don't Forget About Your Marketing Goals

15 July 2014

CFPB Sues Debt Collection Law Firm Over Suit Volume, FDCPA Violations

15 July 2014

Circuit Court Holds that Filing a Proof of Claim on Time-Barred Debt Violates FDCPA

14 July 2014

Debt Collection Scammer/Reality TV Husband Gets 8 Years in Prison

11 July 2014

NACS Comes Together to Support Local Children's Hospital

11 July 2014

CFPB Announces $10 million Debt Collection Action Against Payday Lender

10 July 2014

Credit Card Delinquencies Fall Significantly in First Quarter

10 July 2014

Executive Change: New President and CEO Announced at Expert Global Solutions (NCO Group)

10 July 2014

Teleperformance Acquires BPO Firm Aegis USA Inc. for $610 million

10 July 2014

C B Merchant Services Receives Community Partner Award

10 July 2014

Vision Financial Corp. Achieves ARM Industry Gold Compliance Standard, TECH LOCK Certified

10 July 2014

FCC Brief in TCPA Case Against Debt Collector Urges Narrow View on Cell Number Consent

9 July 2014

See Exactly What You Get by Participating in Best Places to Work in Collections

9 July 2014

Australian Regulators Release New Guidelines for Debt Collection Activities

9 July 2014

Yet Another Selfless Vet Turns Down ARM Charity Grant to Help Another

9 July 2014

Executive Change: Candice McDermott to Account Control Technology as Director of Client Services

9 July 2014

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