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John Edwards: Soon on the Receiving-End of Collections Calls?

22 July 2011

Credit Card Debt Buying Market Showing Signs of Life

20 July 2011

Point-Counterpoint: Looking at What the CFPB Should Do With the Collections Industry

19 July 2011

Be Sure to Get Client Approval Before Settling Collection Accounts

15 July 2011

The How and Why of Call Center Employee Incentives

14 July 2011

Are the Big ARM Boys Shifting Strategic Focus? Yes, But...

13 July 2011

How to Hire a Debt Collection Agency

13 July 2011

Targeting Demographics in Debt Collection Communication: The Seniors

11 July 2011

Court Ruling Grafts a New Concept on to the FDCPA

6 July 2011

Media Taking Note of Need for Government Debt Collection

5 July 2011

Getting Current on the Credit Card Sector

30 June 2011

Looking Back on What we Said at the Beginning of the Financial Crisis

29 June 2011

International ARM M&A Deal Activity Heats Up

27 June 2011

FTC Submits Opinion on Debt Buyer Class Action Lawsuit

24 June 2011

JPMorgan Chase Drops Pursuit of Millions (Billions?) in Credit Card Debt – For Now

24 June 2011

Targeting Demographics in Debt Collection Communication: The Millennials

23 June 2011

IRS Having Trouble Keeping its Own Employees Compliant

23 June 2011

Local Governments in Peril; ARM Industry Could Help

21 June 2011

Another News Outlet Gets Collection Agencies Wrong

21 June 2011

Consumer Economic Snapshot: Comparing Aprils

21 June 2011