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Newspaper Takes On FDCPA Plaintiff Attorneys and their Practices

28 February 2011

ACA and DBA Cook Up Milquetoast Guidelines for Debt Buyers

25 February 2011

Employee Motivation 101: You Can Catch More Flies with Honey than with Vinegar

25 February 2011

Do Women or Men Make Better Collectors?

24 February 2011

Loss Mitigation in Collections: Adapting to Market Conditions

24 February 2011

Are Credit Card Asset-Backed Securities Still a Bankable Investment?

24 February 2011

Creditors Must Be Wary of California’s Rosenthal Act and the FDCPA

23 February 2011

A Love Letter from Your Student Loan Bill Collector

23 February 2011

Three Lessons from the Consumer Financial Protection Bureau

11 February 2011

In Defense of Anonymity

10 February 2011

The System Is Not Broken; It Is Out of Balance

8 February 2011

Solutions to the Collection Letter Pop Quiz

3 February 2011

The Bill Collector as Good Guy

1 February 2011

FDCPA Section 805(b): Literal Interpretation is a Mistake in the Probate Process

31 January 2011

Collection Notices Pop Quiz - Can You Spot the Violations?

28 January 2011

What Do Contact Center Employees Really Want?

26 January 2011

Bill Bartmann Wants Collectors to Pay $10,000 for FDCPA Violations

25 January 2011

A Guideline to Self-Review of Debt Collection Letters

24 January 2011

The Training Checklist: A Poor Model

21 January 2011

ARM M&A Outlook: 2011 is Shaping Up to be a Busy Year

20 January 2011