Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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CFPB and FTC Team Up on Amicus Brief in FDCPA Case

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12 December 2013

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11 December 2013

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10 December 2013

All Creditors In U.S. To Be Impacted New CFPB Debt Collection Rules

10 December 2013

ARM Industry Groups Working Feverishly on Unified Response to CFPB

9 December 2013

CLS and Q-Soft Agree to Create Largest Legal Collection Software Developer

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Fed Reminds Banks they Are Responsible for Third-Party Service Providers

6 December 2013

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5 December 2013

Important International ARM Industry Group Re-Emerging

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CFPB to Lay Off TCPA, Focus on Fair Play

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