Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
FTC Ends Rulemaking On Caller ID Falsification Issues
17 December 2013
Court Rules in Favor of Collection Agency's "Good Faith" in TCPA Case
16 December 2013
A Silver Lining Amidst Intense Regulatory Oversight
16 December 2013
Kaulkin Ginsberg Announces the Launch of Research Fellows Program
16 December 2013
CFPB and FTC Team Up on Amicus Brief in FDCPA Case
13 December 2013
Radius Global Solutions Receives U.S. Patent for TCPA Compliancy Technology
13 December 2013
CFPB Turns Focus to Arbitration Agreements in Credit Contracts
12 December 2013
BillingTree to Host Series of Payment Compliance Webinars
12 December 2013
Another State AG Targets Debt Buyer Over Collection Suit Affidavits
11 December 2013
CFPB: No "Crisis" in Debt Collection, But Problems Need Correcting
10 December 2013
All Creditors In U.S. To Be Impacted New CFPB Debt Collection Rules
10 December 2013
ARM Industry Groups Working Feverishly on Unified Response to CFPB
9 December 2013
CLS and Q-Soft Agree to Create Largest Legal Collection Software Developer
9 December 2013
Fed Reminds Banks they Are Responsible for Third-Party Service Providers
6 December 2013
Asset Classes Attracting the Most Consumer Complaints
5 December 2013
Important International ARM Industry Group Re-Emerging
5 December 2013
POLL: Preparing for Compliance Costs in 2014
5 December 2013
CFPB Report Shows Need to Clarify Examination Process
4 December 2013
Is your Website Privacy Policy Up to Date?
4 December 2013
CFPB to Lay Off TCPA, Focus on Fair Play
3 December 2013