Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Judge Throws Out TCPA Texting, Autodialer and Express Consent Class Action

7 January 2014

insideARM.com Launches Debt Collector-Focused FDCPA Resources Page

6 January 2014

CFPB Debt Collection Questions Draw Thousand of Comments

6 January 2014

Appeals Court Rules Against ARM Firm in Collection Fee FDCPA Suit

3 January 2014

Columbia Ultimate 2013 Year in Review

3 January 2014

UDAAP Crackdown Should Keep Collection Agencies Alert

3 January 2014

No Debt Collection Charges for Accretive Health in Settlement with FTC

2 January 2014

State Proposal Targets Mortgage Deficiency Debt Collection

31 December 2013

Top Five New Year's Resolutions for the Debt Collection Industry

31 December 2013

New State Debt Collection Law Unintentionally Closes Check Program

30 December 2013

Member of CBE Companies' Leadership Team Appointed to Influential DBA International Roles

30 December 2013

Conflicting Decisions Cloud TCPA: Caution Is the Safest Route

20 December 2013

Could the CFPB Help Stem the Tidal Wave of TCPA Lawsuits?

20 December 2013

Fed Research Study Shows Negative Impact of Tighter State Debt Collection Laws

19 December 2013

Strict Collection Laws Reduce Credit Access According to Fed Paper

19 December 2013

The CFPB's Proposed Rulemaking - Takeaways from the First 1,000 Comments

19 December 2013

Sale of Bad Debt by Utility Companies: Proceed with Care

18 December 2013

Sen. Elizabeth Warren Introduces Bill Barring Employers from Using Credit History in Hiring

18 December 2013

Chase Sued (Again) for Robo-Signing in Debt Collection

18 December 2013

CFPB Sues Online Payday Lender and Debt Collection Agency

17 December 2013