Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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NARCA Symposium Will Teach Consumers about Legal Debt Collection
16 September 2013
Credit Card Rate-Reduction Robocallers Permanently Shut Down In FTC Settlements
16 September 2013
Would Process Serving Standards Help Debt Collection Compliance?
16 September 2013
Free Report: Telephone Consumer Protection Act (TCPA) Guide for Contact Centers
13 September 2013
CFPB Director Addresses Privacy, Predatory Debt Collectors
12 September 2013
JPMorgan Chase Close to Settling Long-Running Debt Collection Probe
12 September 2013
FTC Shuts Down Fraudulent Debt Relief Operation
12 September 2013
Investigation Reveals Flaws in D.C. Tax Lien Sales
11 September 2013
FTC Reaches $25 million Settlement with Debt Collection Scammers
10 September 2013
CFPB Joins FTC in Amicus Brief on Debt Collection Case
9 September 2013
LiveVox Joins Panel Debate on Contact Center Compliance at DCS 2013
9 September 2013
Check Collection Firm Reaches $3.2 million Settlement
6 September 2013
Federal Court Rules All Debt-Collection Calls Exempt from TCPA
5 September 2013
BBB Warning Businesses About Specific Collection Agency
4 September 2013
Steven Antonakes Named Deputy Director of the CFPB
4 September 2013
FTC Gets Court to Halt Phony Payday Loan Broker
4 September 2013
Hang-ups and Charge-offs: Experts Explain Debt Collection Compliance
4 September 2013
Pennsylvania Introduces Bill Requiring More Debt Collector Disclosures
3 September 2013
Ask the Attorney Webinar Tackles Collection Call Controversy
3 September 2013
Trial Court Slams Professional FDCPA Plaintiff, Awards Defendant Attorney's Fees
30 August 2013