Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
TCPA Ruling on Revocation of Prior Express Consent Sets Precedent
29 August 2013
The Hot Topic of Compliance Remains Front-And-Center for ARM Professionals
29 August 2013
American InfoSource to Host D.C. Debt Recovery Roundtable
29 August 2013
Healthcare Organizations and Debt Collectors: A Match Made in Heaven
28 August 2013
ACA, HFMA Seek Input on Medical Debt Collection Standards
28 August 2013
CFPB’s Advice to the Consumer Answers 85 Frequently Asked Questions
27 August 2013
Federal Court Allows Consumers to Curb Robo-Calls from Debt Collectors
23 August 2013
Maryland Attorney Faces 90-Day Suspension Over "Robo-Signing"
23 August 2013
CFPB Supervisory Report on Mortgage Servicing Offers Clues to Debt Collectors
22 August 2013
CFPB Sues Debt Relief Firm that Questioned its Authority
21 August 2013
When is a Lawyer or Law Firm "Regularly" Collecting Debts Under the FDCPA?
20 August 2013
Registration Now Open for NARCA Legal Symposium
20 August 2013
Appeals Court Rules Against Collection Agency in FDCPA Litigation Case
19 August 2013
The DBA Executive Summit was Better than Kayaking
19 August 2013
Getting it Almost Right Still Puts Collection Agencies on the Wrong Side of the FDCPA
15 August 2013
Harnessing the Power of Electronic Communication
15 August 2013
Charge of FDCPA Violation Dropped by Consumer Against Collection Law Firm
14 August 2013
California "Illegal Recording" Class Actions on the Rise
13 August 2013
Letter Violation Lawsuits Rise -- Avoid the Three Most Common Claims
13 August 2013
Columbia Ultimate Announces Comprehensive Compliance Management System for ARM Industry
13 August 2013