Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Great Debate: Does "Too Small Succeed" Mean "Too Small to Comply"?
12 August 2013
An Open Letter to Business Insider About Debt Collection and Death Threats
9 August 2013
Collection Law Firm Expands Legal Footprint
9 August 2013
New York "Enlists" Banks in Fight Against Payday Lenders
7 August 2013
Dept of Ed Reports 700 Federal Student Loan Collection Complaints in 2012
6 August 2013
House Bill Offers Technical Fix to FDCPA for Collection Attorneys
5 August 2013
FTC Shuts Down Fake Debt Collection Agency
2 August 2013
Will New Federal Standards Destroy Debt Buying Industry?
1 August 2013
State AG Settles with Hospital and its Collection Agency on Unlawful Collection Practices
31 July 2013
Debt Collection Practices Lead to Another State Action Against Payday Lender
30 July 2013
Total Card, Inc. (TCI) Switches Auditors; Starts TECH LOCK Certified Program
30 July 2013
RevSpring Renews Critical Security Certifications
30 July 2013
Rogue Debt Collector Prompts Warning from BBB
29 July 2013
KirkpatrickPrice Announces CFPB Readiness/Audit Services to the ARM Industry
29 July 2013
How Easily Can You Find Probate Accounts in Your Portfolio?
29 July 2013
New York Proposes Tough New Debt Collection Rules
26 July 2013
Does a Recent FDCPA Appellate Decision Conflict with CPFB Guidance?
25 July 2013
Working Together: ACA International and CFPB
25 July 2013
Lawsuit from Legal Services Firm Challenges CFPB Investigative Authority
24 July 2013
Debtor Contact Attempts: Enough is Enough!
24 July 2013